/Information to taxi customers
Information to taxi customers2023-10-09T14:33:14+03:00

 Information to taxi customers

In Finland, all taxi entrepreneurs can freely price their services. The customer should find out and compare the prices or pricing bases of different taxi entrepreneurs in advance, for example by browsing the taxi companies’ websites. The prices must also be displayed in the vehicles.

If the total fare for the trip is expected to exceed EUR 40, it must always be separately agreed upon with the customer.

The customer must always be provide with a receipt for the fare.

Unless otherwise agreed in advance, it must be possible to pay the taxi in cash, using a debit card or one of the commonly used credit cards.

A taxi must have a yellow taxi top light. The light must have the text “TAKSI” or “TAXI” in black letters both in the front and in the back. In addition, it can also contain other black markings. (Alternatively, the taxi top light may be black, in which case the text has to be yellow) Taxi traffic without a light is permitted for company or representation journeys, if the deviation from the taxi light duty has been agreed on in advance with a contract.

The taxis are only required to have a taxi meter or equivalent device when the pricing is based on distance, time or combination of the two. The taxi meter is not compulsory if the fare is always agreed before the trip.

The name and contact details of the licence holder and driver’s name must be on display in the vehicle for the customer.

Taxi services can be ordered directly from individual taxi entrepreneurs or from a company brokering taxi orders. You can also hail a free taxi on the road or take it from a taxi stand.

Taxi services can be searched by location from the TAKSIT.fi service.

Companies brokering taxi orders.

Nuijamiestentie 7
00400 Helsinki

020 7756 800